Van Leeuwen
Quality Assurance

Quality Assurance

Quality has priority in the services we provide to our customers. As a consequence, we globally devote a great deal of attention and time to the continuous improvement of our work processes, in which the quality of our product range and safe and healthy working conditions are a priority. Sustainability plays a key role in the design of our processes.

Quality management is an integral part of our organization, ranging from our strategic objectives up to and including our operational processes. This makes it possible to add value for the customer in every step of our operation. Van Leeuwen was the first customer in continental Europe to be certified for the ISO 9001:2015 standard by Lloyd’s Register (LRQA) in the Netherlands. This demonstrates that the Van Leeuwen branches throughout the world deliver the quality that the customer expects, regardless of the branch where the customer books his order. An important part of this process, for example, is the strict selection and control of our suppliers. This standard is not only proof of our comprehensive process control, it also represents a step forward in controlling potential risks.

We set high quality standards for ourselves that are translated in terms of annual objectives to be achieved in this field. We regularly monitor progress in this area on the basis of Key Performance Indicators. Internal audits are regularly conducted for the purpose of verifying implemented actions.

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